Last Updated: 18th June 2025

Welcome to Glow’sskin! These Terms & Conditions govern your use of our website and services. By accessing www.glowsskin.com (the “Site”) or making a purchase, you agree to comply with and be bound by the following terms.

1. General

Glow’sskin is a skincare brand based in Bangladesh offering authentic, high-quality skincare products, some of which are imported from the United States. All products are sold via our website or authorized channels.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes means you accept the revised Terms.

2. Eligibility

To purchase from our website, you must be:

• At least 18 years old

• Capable of entering a legally binding contract under the laws of Bangladesh
  
  

3. Product Information

We strive to provide accurate descriptions, images, and prices. However, we do not guarantee that all information is free from errors. In case of any issue, we reserve the right to cancel or refuse orders.

4. Orders & Payments

• Orders can be placed through our website.

• Prices are in Bangladeshi Taka (BDT), inclusive of VAT (if applicable).

• Payment methods include cash on delivery (COD), mobile banking (e.g., bKash, Nagad), and online payments.

• We reserve the right to cancel any order due to errors, suspected fraud, or stock issues.

5. Shipping & Delivery

• We offer nationwide delivery in Bangladesh.

• Delivery times typically range from 2–5 business days depending on your location.

• Shipping charges (if any) are displayed at checkout.

• We are not liable for delays caused by courier services or external factors.

6. Returns & Refunds

• Returns are accepted within 3 days of delivery for unopened and unused products.

• To be eligible for a return, you must provide proof of purchase and return the product in its original condition.

• Refunds will be processed via the original payment method or as store credit.

• Shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website—including text, graphics, logos, and images—is the property of Glow’sskin or its licensors and is protected under Bangladesh’s copyright and trademark laws. You may not use any content without prior written consent.

8. Limitation of Liability

Glow’sskin is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. Always perform a patch test before using any skincare product.

9. Privacy

Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as described therein.

10. Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes shall be resolved through the courts located in Dhaka.

11. Contact Us

For questions or concerns, please contact:

Glow’sskin
Email: info@glowsskin.com
Phone: +880 195-002-5990
Address: Bosila City Developers Housing, Dhaka